Privacy Policy

Privacy Policy of Belleris Academy

Welcome to the website of Belleris Academy. Protecting your personal data is a priority for us. This privacy policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable Swiss laws.

1. Data Controller

The data controller is:
Belleris Academy
Email: info@belleris-academy.com

For any questions regarding your personal data or this privacy policy, please contact us at the email address provided above.

2. Personal Data Collected

We collect the following personal data:

  • Identification Information: name, first name, email address, phone number, postal address.

  • Connection Data: IP address, browser type, operating system, visited pages, session duration.

  • Data related to your use of our services: training progress, exam results, learning preferences.

  • Financial Data: payment information (processed via secure providers).

This data is collected when:

  • You register for our courses or create an account.

  • You browse our website.

  • You contact us via forms or email.

3. Purposes of Data Processing

We use your personal data for the following purposes:

  • To provide and manage our training services.

  • To respond to your inquiries and provide customer support.

  • To improve our platform and personalize your user experience.

  • To comply with legal and regulatory obligations.

  • To send marketing communications with your consent.

4. Legal Basis for Processing

In compliance with the GDPR, we process your personal data based on the following legal grounds:

  • Performance of a contract: to provide the services you have requested.

  • Consent: for marketing activities or when you authorize us to process certain data.

  • Legal obligation: to comply with applicable laws and regulations.

  • Legitimate interests: to improve our services and ensure the security of our website.

5. Data Sharing

We only share your personal data with:

  • Our service providers: hosting, payment processing, analytics tools, email services.

  • Competent authorities: only if required by law.

We do not sell or rent your personal data to third parties.

6. International Data Transfers

As we are based in Switzerland, your data is primarily processed on servers located in Switzerland or the European Union. If international data transfers to third countries are necessary, we ensure that the country provides an adequate level of data protection in compliance with the GDPR.

7. Data Retention Period

We retain your personal data only for as long as necessary for the purposes for which it was collected:

  • Data related to your user account is retained until your account is deleted.

  • Financial data is retained in accordance with legal obligations (e.g., 10 years for invoices).

  • Browsing data is retained for 12 months.

8. Your Rights

Under the GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data.

  • Right to rectification: correct your data if it is inaccurate or incomplete.

  • Right to erasure: request the deletion of your data under certain conditions.

  • Right to restrict processing: limit the use of your data.

  • Right to data portability: receive your data in a structured and readable format.

  • Right to object: object to certain types of processing, including marketing.

  • Right to withdraw consent: at any time, for processing based on consent.

To exercise your rights, please contact us at: [Contact Email Address].

9. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

  • Data encryption.

  • Limited access to data.

  • Continuous monitoring of our security systems.

10. Use of Cookies

We use cookies to enhance your user experience and analyze website usage. The types of cookies we use include:

  • Essential cookies: necessary for the website to function.

  • Analytical cookies: to collect information on how our website is used.

  • Marketing cookies: to personalize advertisements and content.

You can manage your cookie preferences through your browser settings or our cookie management tool.

11. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an updated date. We encourage you to regularly check this page to stay informed.

12. Complaints

If you believe your data protection rights have not been respected, you have the right to file a complaint with the relevant data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

13. Contact

For any questions or requests regarding this privacy policy, please contact us at:

info@belleris-academy.com